Computer Health Checks
Device age, drive health, updates, storage, battery, backup status and obvious security gaps.
IT Support For Small Lincoln Businesses
Practical help for businesses that need reliable computers, sensible security, backups and repairs without a heavy managed IT contract.
Useful Support, Not Theatre
Best fit for trades, small offices, salons, estate agents, accountants, remote workers and local teams with a handful of devices.
Repairs & Upgrades
Keep business laptops working longer with SSDs, RAM, batteries, screens, keyboards and charging repairs.
Microsoft 365 Basics
Email, account setup, OneDrive, basic sharing, device setup and practical migration help.
Backup Advice
Simple backup routines and recovery thinking before a failed drive or lost laptop becomes a crisis.
Refurbished Devices
Affordable Windows 11-ready laptops supplied and configured for staff or temporary use.
Remote Help
Quick remote sessions for small fixes, setup questions and follow-up after repair work.
Business Pricing
Choose help for a specific issue or ask about ongoing support. We’ll confirm suitability, scope, charges and the next available appointment before work starts.
Remote Support
£45/hrMinimum 30 minutes. Good for quick fixes and setup support.
Lincoln Callout
£60 first hrThen £35 per additional half hour, subject to availability.
Health Check
£95Small business computer, backup, security and replacement-readiness review.
Micro Retainer
£99/moFor one business contact and up to three agreed Windows computers. Includes up to two requests and 60 minutes total support work each month, whichever is reached first. See scope and appointment details.
Business IT FAQs
For small teams that need practical help without a large managed-service contract.
Do you support small businesses in Lincoln?
Yes. GROM TECH helps small Lincoln businesses with repairs, upgrades, device setup, Microsoft 365 basics, backups and light remote support.
Can you supply business laptops?
Yes. Refurbished business laptops can be sourced, tested and set up for staff, temporary use or replacement machines.
Do you offer monthly support?
Yes. Our £99/month Micro Retainer covers up to three agreed Windows computers for one business contact, with up to two requests and 60 minutes total support work each month, whichever is reached first. Support is by appointment, unused allowance does not roll over, and extra work needs a separate quote and approval.
What the £99/month plan includes
Remote support by appointment for one named business, one contact and up to three agreed Windows laptops or desktops. The monthly allowance is up to two requests and 60 minutes total support work, whichever is reached first. Diagnosis, remote sessions and related investigation all count towards that allowance. Unused requests and time do not roll over.
We reply within 24 hours and agree the appointment separately. Priority means earlier choice of available appointments where possible; this plan does not include emergency or continuous cover, or a guaranteed fix time.
Before you join, we assess your devices and agree supported tasks, appointment availability, the final price including any applicable tax, billing dates and cancellation terms.