Administrator & Power-on Passwords
BIOS administrator (setup) and power-on passwords on EliteBook, ProBook, ZBook and EliteDesk models.
UK mail-in BIOS password removal and BIOS repair for HP EliteBook, ProBook, ZBook and EliteDesk: administrator and power-on passwords, Sure Start recovery failures and corrupted firmware. From £39.99.
Send the exact model and a photo of the screen. You must own the device or have the owner’s authority; not a BitLocker, Windows, MDM or stolen-device bypass service.
BIOS administrator (setup) and power-on passwords on EliteBook, ProBook, ZBook and EliteDesk models.
Sure Start messages, BIOS authentication errors and recovery that will not complete.
Black screen, caps-lock blink codes and boot loops after an interrupted BIOS update.
Serial number and product details restored after a motherboard swap.
Business models from older Intel generations up to the latest Core Ultra G11 and G1i AI PCs. Your model not listed, or newer? Send the exact model and we will check before you post anything. Listing a model does not guarantee every unit or lock type can be serviced.
The most common locked ex-fleet HP laptops.
Newer mid-range business models and convertibles.
Mid-range business laptops.
Mobile workstations where repair beats replacement.
The newest Core Ultra business laptops, sold as HP AI PCs.
Mini, SFF and tower office PCs.
Real feedback from our Google profile and eBay repair services.
“Seller responded to all my queries and delivered on his promise to remove the password, great service and fast shipping.”
“Great seller providing great service went above and beyond to help me”
“Very quick service, good communication, good value, solid ebayer! Thank you !”
Excerpts from public Google reviews and eBay feedback, October 2026. See all reviews.
HP BIOS faults can overlap with RAM, display and power problems, so model and symptom detail are important.
Recovery screen loops, flashing caps-lock codes or no POST after firmware work.
Direct chip programming considered where normal recovery does not work.
Model, product number and board behaviour checked before mail-in approval.
The aim is to confirm the likely route before parts are ordered or specialist bench time is committed.
These are guide prices for triage and quoting. Final cost depends on model, parts, condition and repair risk.
| Service | Guide Price | Notes |
|---|---|---|
| HP BIOS-related repair | from £39.99 | Starting point for supported BIOS repair jobs. |
| Chip programming | quoted | Depends on board access and image preparation. |
| Board diagnosis | £35 | Used if the fault is not clearly firmware-only. |
Diagnostics cost £35. This fee is non-refundable and is credited towards your repair bill if you go ahead with the repair. If we cannot repair your device, you pay only the £35 diagnostic fee and we return it to you free of charge. Repair terms.
Useful details before booking or posting a device.
Many failed or corrupted firmware cases can be assessed, but not every no-boot HP fault is BIOS-related.
Only supported, lawful firmware-level work is considered. Account, OS, BitLocker, MDM or theft-protection bypass work is not provided.
Send the model name, product number, serial if available and a clear description of the fault.
Choose the closest route if your fault overlaps more than one repair type.
Main BIOS service hub.
View routeRepair route for interrupted updates.
View routeSend product number and symptoms.
View route