Supervisor & Power-on Passwords
Supervisor (SVP) and power-on passwords on ThinkPad laptops and ThinkCentre desktops.
UK mail-in BIOS password removal and BIOS repair for ThinkPad T, X, X1 Carbon, L, E and P series and ThinkCentre: supervisor and EC passwords, serial/MTM restore and failed updates. From £39.99.
Send the exact model and a photo of the screen. You must own the device or have the owner’s authority; not a BitLocker, Windows, MDM or stolen-device bypass service.
Supervisor (SVP) and power-on passwords on ThinkPad laptops and ThinkCentre desktops.
Embedded-controller (EC) password locks on newer ThinkPads, where chip-level work is needed.
Serial number, machine type/model and product name restored after a motherboard replacement — often done without a BIOS chip swap.
No display, boot loops or a dead keyboard light after an interrupted BIOS update.
Mostly business models up to Intel 13th gen. Your model not listed, or newer? Send the exact model and we will check before you post anything. Listing a model does not guarantee every unit or lock type can be serviced.
The most common locked ex-fleet ThinkPads.
Ultraportables, X1 Carbon and X1 Yoga.
Budget business and education fleets.
Mobile workstations where repair beats replacement.
Tiny, SFF and tower office PCs.
Real feedback from our Google profile and eBay repair services.
“What a Top guy! did a fantastic job on my Lenovo’s EC pw. Fast turnaround as well. Will def use again.”
“He didn’t try to sell me anything I didn’t need, such as a BIOS swap… He provided the help and expertise that Lenovo wouldn’t.”
“5 stars, Great communication, fast turnaround & quick delivery too, will 100% use again”
Excerpts from public Google reviews and eBay feedback, October 2026. See all reviews.
Lenovo firmware work needs careful model matching and clear ownership/service information where required.
Black screen, fan spin, recovery loops or no POST after update attempts.
Supported ThinkPad work assessed from model, type number and symptoms.
BIOS symptoms separated from RAM, display, EC, charging and board faults.
The aim is to confirm the likely route before parts are ordered or specialist bench time is committed.
These are guide prices for triage and quoting. Final cost depends on model, parts, condition and repair risk.
| Service | Guide Price | Notes |
|---|---|---|
| Lenovo BIOS-related repair | from £39.99 | Starting point for supported firmware jobs. |
| Direct SPI programming | quoted | Depends on board access and firmware preparation. |
| No POST diagnosis | £35 | Used where the cause may not be BIOS-only. |
Diagnostics cost £35. This fee is non-refundable and is credited towards your repair bill if you go ahead with the repair. If we cannot repair your device, you pay only the £35 diagnostic fee and we return it to you free of charge. Repair terms.
Useful details before booking or posting a device.
Selected Lenovo failed-update cases can be assessed by mail-in, depending on model and symptoms.
The model, type number, serial if available and exact startup behaviour are useful.
No. Some faults are board-level or not economical, and unsupported security or ownership-bypass work is not offered.
Choose the closest route if your fault overlaps more than one repair type.
Main BIOS repair page.
View routeProblem-specific failed-update route.
View routeSend model and symptoms first.
View route